Powerful Features for Modern Customer Support
Everything you need to automate customer interactions and deliver exceptional experiences across all channels.
AI Chat Engine
Intelligent conversations with enterprise-grade resilience
Knowledge Base (RAG)
Train your chatbot with pgvector-powered semantic search
Web Widget
Embed a beautiful chat widget on any website
WhatsApp Integration
Official API with quality monitoring and templates
Human Handoff
Operator dashboard with queue management
Advanced Analytics
AI usage tracking, exports, and platform insights
Contact Management
Unified customer profiles across all channels
Multi-Tenant Security
Enterprise-grade data isolation and audit logging
Intelligent Conversations with Enterprise-Grade Resilience
Our AI Chat Engine is powered by OpenRouter with configurable models (default: DeepSeek v3.2). Built-in circuit breaker patterns, automatic retries with exponential backoff, and rate limiting ensure reliable 24/7 operation.
Context-Aware Responses
Understands conversation history and provides relevant, contextual answers.
Circuit Breaker Protection
Automatic failover prevents cascading failures when external services are unavailable.
Instant Responses
Respond to customer queries in milliseconds with automatic retry handling.
Configurable AI Models
Choose from multiple AI models including DeepSeek, Claude, and GPT variants.
Common Use Cases
- Answer product questions instantly
- Handle order status inquiries
- Provide personalized recommendations
- Resolve common support issues
Train Your Chatbot With pgvector-Powered Semantic Search
Upload your documents, FAQs, product catalogs, and more. Our RAG system uses PostgreSQL pgvector for lightning-fast semantic search, ensuring your chatbot provides accurate, contextual answers from your business data.
Easy Document Upload
Upload PDFs, Word docs, and text files with drag-and-drop simplicity.
Vector Semantic Search
pgvector embeddings find relevant information based on meaning, not just keywords.
Real-Time Updates
Add or update knowledge items and see changes reflected immediately.
Source Attribution
Every answer includes references to source documents for transparency.
Common Use Cases
- Product documentation and manuals
- FAQ automation
- Policy and procedure queries
- Training and onboarding support
Beautiful Chat Widget for Any Website
Embed a fully customizable chat widget on your website with just a few lines of code. Works seamlessly on any platform - WordPress, Shopify, custom sites, and more.
Fully Customizable
Match your brand colors, fonts, and style perfectly.
Easy Integration
Add to any website with a simple copy-paste code snippet.
Mobile Responsive
Looks great and works perfectly on all devices.
Proactive Messaging
Engage visitors with automated welcome messages and prompts.
Common Use Cases
- Website customer support
- Lead capture and qualification
- Product recommendations
- Appointment scheduling
Official WhatsApp Business API with Quality Monitoring
Connect with customers on WhatsApp using the official Business API. Automatic quality rating sync, message retry handling, rate limiting, and comprehensive audit logging ensure reliable messaging at scale.
Reach 2B+ Users
Connect with customers on the platform they use daily.
Quality Rating Sync
Automatic monitoring of your WhatsApp quality rating with alerts.
Smart Retry Handling
Failed messages are automatically retried with exponential backoff.
Message Templates
Send approved templates for order updates, reminders, and alerts.
Common Use Cases
- Order confirmations and updates
- Appointment reminders
- Customer support inquiries
- Outbound notifications
Operator Dashboard with Smart Queue Management
When conversations need a human touch, our intelligent handoff system transfers chats to operators with full context. The dedicated operator dashboard provides real-time queue management and conversation handling.
Smart Escalation
Automatically detect when human intervention is needed.
Full Context Transfer
Operators see complete conversation history and contact details.
Queue Management
Real-time dashboard with intelligent routing based on availability.
Multi-Operator Support
Scale your team with role-based access and concurrent chat limits.
Common Use Cases
- Complex technical support
- Sales negotiations
- Complaint resolution
- VIP customer handling
Comprehensive Insights with AI Usage Tracking
Track conversation metrics, AI token usage and costs, WhatsApp delivery rates, and platform-wide performance. Export reports to CSV/Excel and make data-driven decisions with our specialized analytics services.
AI Usage Analytics
Track token consumption, costs by model, and daily usage trends.
WhatsApp Metrics
Monitor delivery rates, quality ratings, and message status.
Platform Insights
Organization rankings, conversation volumes, and growth trends.
Export Reports
Generate CSV/Excel exports for stakeholders and compliance.
Common Use Cases
- Performance monitoring
- Cost optimization
- Team productivity tracking
- ROI measurement
Unified Customer Profiles Across All Channels
Maintain a single view of each customer across web chat and WhatsApp. Track conversation history, merge duplicate contacts, and build lasting relationships with comprehensive contact profiles.
Unified Profiles
Single customer view across web widget and WhatsApp channels.
Contact Merging
Automatically detect and merge duplicate contact records.
Conversation History
Access complete interaction history for every contact.
Smart Search
Find contacts by name, email, phone, or conversation content.
Common Use Cases
- Customer relationship management
- Support ticket context
- Sales follow-up tracking
- VIP customer identification
Enterprise-Grade Data Isolation and Audit Logging
Built for businesses that demand security. Complete data isolation between organizations, comprehensive audit logging, role-based access control, and impersonation tracking for super admins.
Data Isolation
Complete separation of data between organizations with automatic scoping.
Audit Logging
Track all actions with comprehensive audit trails for compliance.
Role-Based Access
Super Admin, Admin, and Operator roles with granular permissions.
Email Tracking
Monitor email delivery status for all system notifications.
Common Use Cases
- Enterprise deployments
- Compliance requirements
- Multi-brand management
- Agency white-labeling
Ready to Get Started?
Deploy your AI-powered chatbot in minutes. Start with our free plan and scale as you grow.